Leading Staff Development from the Bottom Up: Penn State Libraries In-Service Days

Authors

  • Ann MacKay Snowman The Pennsylvania State University

DOI:

https://doi.org/10.5195/palrap.2017.143

Abstract

When Pennsylvania State University Libraries’ administration invited library staff to take leadership in planning an in-service day, what resulted was a rich training experience for both participants and planners, one that has become institutionalized. Now approaching its twelfth year, University Libraries’ Discovery Day continues to grow and develop. This author recounts the genesis and growth of the annual event and articulates the valuable outcomes of staff training and development.

Author Biography

Ann MacKay Snowman, The Pennsylvania State University

Ann Snowman holds the rank of Associate Librarian and is head of Access Services for The Pennsylvania State University Libraries where she provides direction and leadership to a department of 50 full time staff and faculty and an additional 25 FTE part time staff distributed among six specialized service units: circulation, course reserves, disability services, interlibrary loan, stacks management and off-site shelving. She recently added User Services Training to her portfolio along with staff development. Her current assignments include: membership on the Provost’s Open Educational Resources Task Force; co-chair of Penn State Libraries Affordable Course Content Action Team; chair, Annexing Strategic Implementation Team; member PALCI Distributed Print Archive Steering Committee; Statewide Outreach and Staff Development.  She is sponsor of University Park Libraries’ annual in-service day which she envisioned and implemented in 2005.  Ms. Snowman’s professional service includes serving as Pennsylvania Chapter Councilor to ALA Council (2013-2016).   Prior to Penn State, Ms. Snowman held several positions in the libraries of Rutgers, The State University of New Jersey. Honors and Awards include: 2015 Award for Distinguished Achievement in Access Services, Research Library Leadership Fellow, Association of Research Libraries 2009-10; Emerging Leaders Institute, a 1997 initiative of ALA President, Mary Somerville. Beta Phi Mu, International Library Science Honor Society, inducted 1996. New Jersey PTA, Life Membership, awarded in 1984 for volunteer work to develop an elementary school library.  

 

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Published

2017-05-12

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