Pennsylvania Libraries: Research & Practice

Holistic 360 Reference Services

Lisa Rand, John D Shank — Thu, 06 Jun 2024 00:00:00 -0400

This study focuses on how academic libraries face ongoing challenges in adapting to emerging technologies and external events like the COVID-19 pandemic. It explores a sampling of the literature on the decline in reference transactions and the growing reliance on technology-mediated reference services. It presents Penn State Berks Thun Library’s approach to remediate and reverse this decline. The library aimed to enhance student access to reference services and increase librarian visibility by piloting in 2022-23 a mobile ASK desk. Data analysis from the pilot program indicates an increase in reference queries compared to previous years reversing the multiyear downward trend, suggesting the effectiveness of the ASK desk in meeting student needs. The article introduces the Holistic 360 Reference Services Model (H360 Ref), which provides a framework for delivering comprehensive reference services. Overall, it asserts that enhancing reference services can contribute to increased student engagement, solidifying the essential role of libraries in supporting learning and research endeavors.

Makerspace for a Relocated STEM Library

Paul J McMonigle — Thu, 06 Jun 2024 00:00:00 -0400

A small branch of a large academic library is in the process of moving locations from one area of campus to another. Although the new space is drastically smaller than what they currently have, the librarian wishes to build upon the small maker area that was recently created for the relaxation and enjoyment of the patrons. With the SCAFFOLD makerspace design framework, this new area will be created using the latest research in making and learning, keeping inclusivity at the forefront of all activities. This paper describes the current maker area, what the plans are for the new space, and how that space will be designed using this new SCAFFOLD method. It is hoped that this project can be replicated by any academic librarian wishing to add a small yet useful makerspace while staying within their budget.

The Heritage Hunt

Kelly Banyas, Marleen Cloutier, Jennifer Galas — Thu, 06 Jun 2024 00:00:00 -0400

In his 2013 article, Professor George Aulisio introduced the Weinberg Memorial Library’s Heritage Hunt, an interactive scavenger hunt designed to introduce first-year students to the library. Ten years later, the Heritage Hunt program still plays a critical role in library orientation at the University of Scranton. In this article, the authors discuss changes made in collaboration with multiple library departments to transform and ultimately improve the Heritage Hunt. The article will describe the adaptations made to the orientation program as it has evolved and will also share insights into how to expand the program to broaden its reach to students beyond their first year.

Adopting a Relational Pedagogy for Academic Library Internships

Ron McColl, Timothy Sestrick — Thu, 06 Jun 2024 00:00:00 -0400

This article discusses the benefits of relational pedagogy in academic library internships. Internships provide a unique opportunity for librarians to create a highly relational learning environment based on developing meaningful connections with students, as well as facilitating student-to-student and student-to-profession connections. These types of learning relationships enable a collaborative, highly personal approach to teaching and learning and impart a deeper sense of meaning to the internship experience. The authors share their experiences incorporating relational pedagogy and an ethic of care into their long-standing internship programs for undergraduate and graduate students at West Chester University.

Carry That Weight

Jim Frutchey — Thu, 06 Jun 2024 00:00:00 -0400

Library staffs, budgets, and services are dwindling without a great outcry from those not directly affiliated with libraries, and a drastically new reality has befallen many of us whether we like it or not. This article is the attempt of one academic librarian to come to terms with the rapidly changing climate in higher education. Sharing my story is a means for me to try to gather and make sense of my thoughts and feelings and then relegate them to the historical record. I am guessing that nearly everyone reading this piece will nod their head at least a time or two. Perhaps, after a time of rehashing the past, we can face the brave new world together.

Roseanne Perkins — Thu, 06 Jun 2024 00:00:00 -0400

In the PaLRaP Spotlight - Thomas Stocker, Librarian/Archivist

Stephanie Campbell — Thu, 06 Jun 2024 00:00:00 -0400

Self-Care in the Library

Gary Childs, Rachel M McMullin — Thu, 06 Jun 2024 00:00:00 -0400

Librarians at West Chester University saw a need for spaces where the campus community could engage in activities that require a level of privacy. These activities include prayer/mediation, expressing milk, addressing medical or mental health needs, escaping sensory overload, and changing or adjusting clothing. Lacking the space to create multiple spaces dedicated to specific needs, the library instead created a Self-Care Space, a flexible room that could be utilized to fulfill multiple needs. This article will describe the Self-Care Space, report on room usage, and provide analysis of data gathered from users. This data shows that the Self-Care Space has been both used and appreciated by the campus community, meaning the space has potential to serve as a model for other academic libraries.

Noteworthy

Jacob Gordon — Thu, 06 Jun 2024 00:00:00 -0400